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Smishing Alert - If you receive a text message claiming to be from your Credit Union, beware of potential scams! Do not provide any personal information. Please verify the request by calling your local branch (during business hours), or calling the number on the back of your VISA card (24 hours). Be wary of unexpected incoming calls - when in doubt, hang up and call back using a number listed on your Credit Union's website.

If you’ve got questions, we’re here to help! 

Send us a SECURE MESSAGE by logging in to online banking, OR send us an email through the web form below. For your security, please do not include your account number or other sensitive information in emails. 

Go to Locations & Hours
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For your security, please do not send sensitive information over the internet. Sensitive information includes account numbers, card numbers, Social Security Numbers, PIN, passwords, etc. If your question requires an exchange of sensitive information, we can respond in an encrypted email and your responses to that email will also be secure.

Main Line: (315) 471-1116
To reach a specific office location, see Locations and Hours.

Toll Free: (855) 532-5210

VISA Cards: (800) 453-4270
Call to report lost or stolen credit cards and debit cards.
Learn more about blocking and replacing VISA cards.

Phone Teller: (315) 671-CASH or Toll Free: (888) 584-0224
Automated account info by phone.

Fax: (315) 476-0567

Department Directory
DepartmentPhoneEn Español
Member Services315-473-0220315-473-0290
Personal Loans & Credit315-473-0242315-473-0291
Mortgage Applications315-473-0244315-473-0291
Small Business Program315-473-0249315-473-0291
Financial Education & Community Development315-476-1451315-473-0291
HUD Housing Counseling315-476-5290315-473-0291
Management Team
Name & TitlePhoneEmail: [email protected]Service Notes
Christina Sauve (she/her), CEO315-473-0250christinas 
Chelsea Conley (she/her), Operations Manager315-473-0235chelseac 
Thom Dellwo (he/him), Financial Counselor315-473-0217thomdNotary Public
Renald Dupuis (he/him), Member Service Manager315-473-0203renalddNotary Public
Jim Hartman (he/him), Lending Manager315-473-0222 (c) 315-748-1490jimhNotary Public
Angiliza Johnson (she/her), Accounting Manager315-473-0229angilizajNotary Public
Miguel Tarrats (he/him), Compliance and Audit Specialist315-473-0234migueltNotary Public
Meagan Weatherby (she/her), Development & Communications Manager315-473-0206meaganw