Contact Us

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Main Line: (315) 471-1116
To reach a specific office location, see Locations and Hours.

Toll Free: (855) 532-5210

VISA Cards: (800) 453-4270
Call to report lost or stolen credit cards and debit cards.
Learn more about blocking and replacing VISA cards.

Phone Teller: (315) 671-CASH
Automated account info by phone.

Fax: (315) 476-0567

Department Directory
DepartmentPhoneEn Español
Member Services315-473-0220315-473-0290
Personal Loans & Credit315-473-0242315-473-0291
Mortgage Applications315-473-0244315-473-0291
Mortgage Servicing315-473-0235315-473-0291
Small Business Program315-473-0249315-473-0291
Financial Education & Community Development315-476-1451315-473-0291
HUD Housing Counseling315-476-5290315-473-0291
Management Team
Name & TitlePhoneEmail: __@coopfed.orgNote
Christina Sauve (she/her), CEO315-473-0250christinas 
Thom Dellwo (he/him), Financial Counselor315-473-0217thomdNotary Public
Jim Hartman (he/him), Lending Manager315-473-0222jimhNotary Public
Angiliza Johnson (she/her), Accounting Manager315-473-0229angilizajespañol, Notary Public
Miguel Tarrats (he/him), Member Service Manager315- 473- 0279migueltNotary Public
Meagan Weatherby (she/her), Development & Communications Manager315-473-0206meaganw 
Lending & Counseling Staff
Name & TitlePhoneEmail: __@coopfed.orgNote
David C. (he/him), Mortgage Processor315-473-0208davidc 
Leyanis D. (she/her), Loan Officer315-473-0282 (c) 315-744-7722leyidespañol
Lydia M. (they/them), Loan Processor315-473-0212lydiam 
Maribel G. (she/her), Loan Support315-440-2501maribelgespañol
Melinda P. (she/her), Mortgage Officer315-473-0231melindap 
Michael W. (he/him), Business Program Navigator315-473-0214mwbtiếng việt
Roger T. (he/him), Loan Servicing & Support315-473-0298rogert 
Member Service Staff
Name & TitlePhoneEmail: __@coopfed.orgNote
Alyzmarie M. (she/her), Member Service Rep.315-473-0284alyzmariemespañol
Darletta J. (she/her), Member Service Rep.315-473-0262darlettaj 
Drew T. (he/they), Member Service Rep.315-473-0272drewt 
Feruzi M. (he/him), Member Service Rep.315-473-0274feruzimfrench, swahili lingala, kinyarwanda
Gloria C. (she/her), Member Service Rep.315-473-0281gloriacespañol
Leyanis D. (she/her), Branch Manager315-473-0282leyidespañol
Maribel G. (she/her), Member Service Support Office315-440-2501maribelgespañol
Osvaldo T. (he/him), Member Service Rep.315-473-0261osvaldotespañol
Hector P. (he/him), Member Service Rep.315-473-0273hectorpespañol
Sam E. (he/him), Member Service Rep.315-473-0251sameespañol, Notary Public
Tiffany D. (she/her), Member Service Rep.315-473-0245tiffanyd 
Tyler A. (he/him), Member Service Rep.315-473-0271tylera 
Admin Staff
Name & TitlePhoneEmail: __@coopfed.orgNote
Carol Y. (she/her), Americorps VISTA315-473-0209caroly 
David J. (he/him),315-473-0227djohnsonsr 
Gerry R. (she/her), Operations Specialist315-473-0210gerryrNotary Public
Janet F. (she/her), Marketing & Grants Specialist315-473-0215janetfespañol
Laeticia S. (she/her), Accounting & Operations Specialist315-473-0232laeticiasfrançais