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Cooperative Federal: Syracuse's Community Development Credit Union
About
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Contact Us
Cooperative Federal is here for our members and our community. This directory includes information to get in touch with our offices, departments, or specific staff members.
| Go to Locations & Hours |
General Contact Info
| Main Line: | (315) 471-1116 |
| Toll Free: | (855) 532-5210 |
| Email: | info@coopfed.org |
| Fax: | (315) 476-0567 |
Phone Teller
| (315) 671-CASH |
| = (315) 671-2274 |
Don't wait on hold -- get instant access to your information! Read more about Cooperative Federal's self-service options.
VISA Cards - Lost or Stolen
For Debit Cards and Credit Cards
| In the United States: |
| 1-800-453-4270 |
| Outside the United States: |
| 1-727-570-4881 |
Department Directory
Use area code 315 for all phone numbers.
| Department | Phone | En Espanol |
|---|---|---|
| Member Services | 473-0220 | 473-0290 |
| Personal Loans & Credit | 473-0242 | 473-0291 |
| Mortgage Applications | 473-0244 | 473-0291 |
| Mortgage Servicing | 473-0235 | |
| Small Business Program | 473-0249 | |
| Financial Education & Community Development | 476-1451 | |
| Home Base Housing Counseling | 476-5290 | 473-0291 |
Offices
| Go to Locations & Hours |
Westcott St Office: |
723 Westcott Street |
| Main Mailing Address | Syracuse, NY 13210 |
| (315) 473-0270 | |
| South Ave Office: | Southwest Community Center |
| 401 South Avenue | |
| Syracuse, NY 13204 | |
| (315) 473-0260 | |
| N. Salina St Office: | 800 North Salina Street |
| Administration & | Syracuse, NY 13208 |
| Development | (315) 473-0280 |
| Burt St Office: | Syracuse Housing Authority |
| 516 Burt Street | |
| Syracuse, NY 13202 | |
| (315) 470-4357 |
Staff Directory
Use area code 315 for all phone numbers.
| Member Services | Phone | Email @coopfed.org |
|---|---|---|
| Miguel Tarrats | 473-0279 | migueltarrats |
| Member Services Manager | ||
| Imani Brannick | 473-0273 | imanibrannick |
| Member Service Lead | ||
| Leyanis de la Peña | 473-0282 | leyanisdelapena |
| Branch Manager | ||
| Gloria Cintron | 473-0281 | gloriacintron |
| Member Service Rep | ||
| Tiffany Dixon | 473-0272 | tiffanydixon |
| Member Service Rep | 470-4357 | |
| Sam Eschenbrenner | 473-0272 | sameschenbrenner |
| Member Service Rep | 470-4357 | |
| Darletta Johnson | 473-0240 | darlettajohnson |
| Member Service Rep | ||
| Antonia Lebron | 473-0261 | antonialebron |
| Member Service Rep | ||
| Roberto "Mo" Mojica | 473-0271 | robertomojica |
| Member Service Rep | ||
| Elaine Ramos Cruz | 473-0272 | elaineram |
| Member Service Rep | ||
| Kim Truong | 473-0274 | kimtruong |
| Member Service Rep |
| Lending & Credit | Phone | Email @coopfed.org |
|---|---|---|
| Chelsea Colon | 473-0214 | chelseacolon |
| Lending Administrator | ||
| Chris Barkley | 473-0212 | chrisbarkley |
| Consumer Loan Officer | ||
| John Catera | 473-0230 | johncatera |
| Business Loan Officer | ||
| Claudia Demmler | 473-0225 | claudiademmler |
| Mortgage Loan Officer and First Home Club Manager | ||
| Maribel Gonzalez | 473-0203 | maribelgonzalez |
| Collections Counselor & Member Services Support | ||
| Jim Hartman | 473-0222 | jimhartman |
| Collections Officer |
| Education & Counseling | Phone | Email @coopfed.org |
|---|---|---|
| Thom Dellwo | 473-0217 | thomdellwo |
| Financial Counselor & IT Manager |
| Administration & Development | Phone | Email @coopfed.org |
|---|---|---|
| Jenell Armstrong | 473-0211 | jenellarmstrong |
| Executive Assistant | ||
| Dan Boccardo | 473-0227 | danboccardo |
| Accounting & Operations | ||
| Dave Colavita | 473-0208 | davidcolavita |
| Bookkeeping & Mortgage Servicing Specialist | ||
| Patrick Dermody | 473-0209 | patrickdermody |
| Serve New York AmeriCorps*VISTA | ||
| Ron Ehrenreich | 473-0201 | ronehrenreich |
| Chief Executive Officer | ||
| Elizabeth Metcalf | 473-0216 | elizabethmetcalf |
| Serve New York AmeriCorps*VISTA | ||
| Zach Ott | 473-0232 | zachott |
| IT Support Specialist | ||
| Gerry Russo | 473-0210 | gerryrusso |
| Operations Support | ||
| Christina Sauve | 473-0250 | christinasauve |
| Assistant Treasurer & Chief Operations Officer | ||
| La'Tonia Sheppard Walker | 473-0215 | lsheppardwalker |
| Marketing & Communications Specialist | ||
| Meagan Weatherby | 473-0206 | meaganweatherby |
| Development & Communications Manager |
Board of Directors
To reach Cooperative Federal's Board of Directors, send an email. All emails sent to this address are received and reviewed by all Board members. Read about our Board of Directors.
Hello, Operator
Still not sure who to talk to? Call (315) 471-1116 to listen to our complete phone menu, or to reach an operator.