Contact Us

Syracuse Cooperative Federal Credit Union

Eastside Office

723 Westcott Street
Syracuse, NY 13210
(315) 473-0270

Southwest Office

Southwest Community Center
401 South Avenue
Syracuse, NY 13204
(315) 473-0260

NEW! Northside Office

800 N Salina Street
Syracuse, NY 13210
Assisi Center, corner of N Salina and Catawba St
(315) 473-0280

Fax: (315) 476-0567

Phone Teller

24/7 access to your account information
(315) 671-CASH (2274)

Department Directory

Use area code 315 for all phone numbers.

Department Phone En Espanol
Member Service 473-0220 473-0290
Personal Loans and Counseling 473-0242 473-0291
Mortgages 473-0244 473-0291
Home Base Housing Counseling 476-5290 473-0291
Small Business Program 473-0249
Collections 473-0252
Financial Education and Community Development 476-1451

Staff Directory

Use area code 315 for all phone numbers.

Member Service Phone Email
@coopfed.org
Maribel Gonzalez Branch Supervisor, Westcott 473-0279 maribelgonzalez
Leyanis de la Peña Branch Supervisor, Southwest 473-0240 leyanisdelapena
Patricia Farfan Branch Supervisor, Northside 473-0212 patriciafarfan
Karina Muñoz Member Service Rep 473-0270 karinamunoz
Jon Maor Member Service Rep 473-0270 jonmaor
Amber Broome Member Service Rep 473-0270 amberbroome
Rae Kramer Member Service Rep 473-0260 raekramer
Wilhelmina Dey Member Service Rep 473-0260 wilhelminadey
Sukema Cook Member Service Rep 473-0280 sukemacook
Lending and Credit Advising

Phone Email
@coopfed.org
Greg Knipe Loan Dept Manager 473-0230 gregknipe
Susan Hamilton Loan Officer 473-0231 susanhamilton
Patricia Farfan Loan Officer
Collections
473-0212 patriciafarfan
Nate Dow Loan Processor 473-0275 natedow
Carmen Castro Loan Processor carmencastro
Jim Hartman Collections
Foreclosure Prevention
473-0222 jimhartman
Amanda Hogan Loan Clerk 473-0209 amandahogan
Financial Education Phone Email
@coopfed.org
Thom Dellwo Financial Education Coordinator 473-0217 thomdellwo
Nick Cavanaugh Financial Education VISTA 473-0223 nickcavanaugh
Kira Crawford Financial Education Instructor 473-0211 kiracrawford
Cherise Hunter Youth Programs VISTA 473-0207 cherisehunter
Accounting

Phone Email
@coopfed.org
Maritza Rúa Accountant 473-0203 maritzarua
Madis Senner Accounting Assistant madissenner
Administration and Community Development

Phone Email
@coopfed.org
Ron Ehrenreich Treasurer 473-0201 ronehrenreich
Sheila Rees Operations & Compliance Manager 473-0205 sheilarees
Gerry Russo Operations Assistant 473-0210 gerryrusso
Mike Kopacko Information & Security Manager 473-0204 mikekopacko
Kent Walker IT Specialist 473-0202 kentwalker
Christina Sauve Community Development Coordinator 473-0250 christinasauve
Meagan Weatherby Program Sustainability and Outreach Coordinator 473-0206 meaganweatherby
Michelle Plyem Grants VISTA 473-0251 michelleplyem
Sunshine Ebeling Administrative Assistant 473-0226 sunshineebeling

Still not sure who to talk to?
Call (315) 471-1116 to listen to our complete phone menu, or to reach an operator.

Cooperative Federal accounts are federally insured by NCUA Cooperative Federal is an Equal Housing Lender
Cooperative Federal is an equal housing lender
Cooperative Federal accounts are federally insured by NCUA