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Cooperative Federal: Syracuse's Community Development Credit Union
About
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Contact Us
Cooperative Federal is here for our members and our community. This directory includes information to get in touch with our offices, departments, or specific staff members.
| Go to Locations & Hours |
General Contact Info
| Main Line: | (315) 471-1116 |
| Toll Free: | (855) 532-5210 |
| Email: | info@coopfed.org |
| Fax: | (315) 476-0567 |
Phone Teller
| (315) 671-CASH |
| = (315) 671-2274 |
Don't wait on hold -- get instant access to your information! Read more about Cooperative Federal's self-service options.
VISA Cards - Lost or Stolen
For Debit Cards and Credit Cards
| In the United States: |
| 1-800-453-4270 |
| Outside the United States: |
| 1-727-570-4881 |
Department Directory
Use area code 315 for all phone numbers.
| Department | Phone | En Espanol |
|---|---|---|
| Member Services | 473-0220 | 473-0290 |
| Personal Loans & Credit | 473-0242 | 473-0291 |
| Mortgages | 473-0244 | 473-0291 |
| Small Business Program | 473-0249 | |
| Home Base Housing Counseling | 476-5290 | 473-0291 |
| Financial Education & Community Development | 476-1451 |
Offices
| Westcott Office: | 723 Westcott Street |
| Main Mailing Address | Syracuse, NY 13210 |
| (315) 473-0270 | |
| Southwest Office: | Southwest Community Center |
| 401 South Avenue | |
| Syracuse, NY 13204 | |
| (315) 473-0260 | |
| Northside Office: | 800 North Salina Street |
| Administration & | Syracuse, NY 13208 |
| Development | (315) 473-0280 |
| Central Office: | Syracuse Housing Authority |
| 516 Burt Street | |
| Syracuse, NY 13202 | |
| (315) 470-4357 |
Staff Directory
Use area code 315 for all phone numbers.
| Member Services | Phone | Email @coopfed.org |
|---|---|---|
| Loan Nguyen | 473-0279 | loannguyen |
| Member Services Manager | ||
| Leyanis de la Peña | 473-0282 | leyanisdelapena |
| Member Service Lead | ||
| Maribel Gonzalez | 473-0271 | maribelgonzalez |
| Member Service Lead | ||
| Gloria Cintron | 473-0273 | gloriacintron |
| Member Service Rep | ||
| Tiffany Dixon | 473-0273 | tiffanydixon |
| Member Service Rep | ||
| Sam Eschenbrenner | 473-0281 | sameschenbrenner |
| Member Service Rep | ||
| Martha Morales | 473-0240 | marthamorales |
| Member Service Rep | ||
| Blas Ruiz | 473-0272 | blasruiz |
| Member Service Rep | ||
| Imani Brannick | 473-0262 | imanibrannick |
| Member Service Rep | ||
| 473-0261 | ||
| Member Service Rep | ||
| Jerry Williams | 473-0274 | jerrywilliams |
| Member Service Rep |
| Lending & Credit | Phone | Email @coopfed.org |
|---|---|---|
| Greg Knipe | 473-0230 | gregknipe |
| Lending Manager | 439-8846 | -business cell |
| Chris Barkley | 473-0212 | chrisbarkley |
| Loan Officer | ||
| Carolyn Evans-Dean | 473-0205 | carolynevansdean |
| Business Loan Officer & Advisor | 439-3386 | -business cell |
| Carlos Garcia | 473-0251 | carlosgarcia |
| Loan Processor | ||
| Susan Hamilton | 473-0231 | susanhamilton |
| Mortgage Officer | ||
| Jim Hartman | 473-0222 | jimhartman |
| Collections Officer | ||
| Jenell Armstrong | 473-0211 | jenellarmstrong |
| Collections Counselor |
| Financial & Housing Counseling | Phone | Email @coopfed.org |
|---|---|---|
| Thom Dellwo | 473-0217 | thomdellwo |
| Housing & Financial Counselor; Youth Programs Specialist; Financial Education Coordinator | ||
| Chelsea Colón | 473-0214 | chelseacolon |
| IDA Program and Staff Training Coordinator |
| Administration & Development | Phone | Email @coopfed.org |
|---|---|---|
| Jenell Armstrong | 473-0211 | jenellarmstrong |
|
Executive Assistant; Collections Counselor |
||
| Jim Doyle | 473-0227 | jimdoyle |
| Accounting & Operations | ||
| Ron Ehrenreich | 473-0201 | ronehrenreich |
| Treasurer & CEO | ||
| Gerry Russo | 473-0210 | gerryrusso |
| Operations Support | ||
| Christina Sauve | 473-0250 | christinasauve |
| Assistant Treasurer & Chief Operations Officer | ||
| Mary Beth Schwartzwalder | 473-0215 | mbschwartzwalder |
| Marketing & Communications Specialist | ||
| Dave Colavita | 473-0208 | davidcolavita |
| Bookkeeping & Mortgage Servicing Specialist | ||
| Meagan Weatherby | 473-0206 | meaganweatherby |
| Development & Outreach Manager | ||
| Elizabeth Metcalf | 473-0216 | elizabethmetcalf |
| AmeriCorps*VISTA |
Board of Directors
To reach Cooperative Federal's Board of Directors, send an email. All emails sent to this address are received and reviewed by all Board members. Read about our Board of Directors.
Hello, Operator
Still not sure who to talk to? Call (315) 471-1116 to listen to our complete phone menu, or to reach an operator.
| 473-0272 |