Syracuse Cooperative Federal Credit Union
Eastside Office
723 Westcott Street
Syracuse, NY 13210
(315) 473-0270
Southwest Office
Southwest Community Center
401 South Avenue
Syracuse, NY 13204
(315) 473-0260
Northside Office
800 N Salina Street
Syracuse, NY 13208
Assisi Center, corner of N Salina and Catawba St
(315) 473-0280
Fax: (315) 476-0567
Phone Teller
24/7 access to your account information
(315) 671-CASH (2274)
*please have your account number and password ready*
Board of Directors
To reach the board, you can send an email to board@coopfed.org. All emails sent to this address are received and reviewed by all members of the credit union's Board of Directors.
Department Directory
Use area code 315 for all phone numbers.
| Department | Phone | En Espanol |
| Member Service | 473-0220 | 473-0290 |
| Personal Loans and Counseling | 473-0242 | 473-0291 |
| Mortgages | 473-0244 | 473-0291 |
| Home Base Housing Counseling | 476-5290 | 473-0291 |
| Small Business Program | 473-0249 | |
| Collections | 473-0252 | |
| Financial Education and Community Development | 476-1451 |
Staff Directory
Use area code 315 for all phone numbers.
| Member Service | Phone | Email@coopfed.org | |||||
| Loan Nguyen | Member Services Manager | 473-0279 | loannguyen | ||||
| Maribel Gonzalez | Member Service Lead | 473-0271 | maribelgonzalez | ||||
| Frankter Natera | Member Service Rep | 473-0270 | franknatera | ||||
| Sharon Patchett | Member Service Rep, Business Account Specialist | 473-0270 | sharonpatchett | ||||
| Andrew Russell | Member Service Rep | 473-0270 | andrewrussell | ||||
| Jason Smith | Member Service Rep | 473-0270 | jasonsmith | ||||
| Patricia Farfan-Caceres | Branch Supervisor, Northside | 473-0212 | patriciafarfan | ||||
| Leyanis de la Peña | Member Service Lead | 473-0282 | leyanisdelapena | ||||
| Sukema Cook | Member Service Lead | 473-0240 | sukemacook | ||||
| Joyce Figueroa | Member Service Rep | 473-0260 | joycefigueroa | Lending and Credit Advising | Phone | Email@coopfed.org | |
| Greg Knipe | Loan Dept Manager Microbusiness Specialist |
473-0230 | gregknipe | ||||
| Susan Hamilton | Loan Officer Housing Counselor |
473-0231 | susanhamilton | ||||
| Patricia Farfan-Caceres | Loan Officer Collections |
473-0212 | patriciafarfan | ||||
| Chris Barkley | Loan Processor | 473-0275 | chrisbarkley | ||||
| Nathen Dow | Collections Coordinator Loan Officer |
473-0205 | natedow | Financial Education & Counseling | Phone | Email@coopfed.org | |
| Thom Dellwo | Financial Education Coordinator Housing & Financial Counselor Youth Programs |
473-0217 | thomdellwo | ||||
| Kira Crawford | Financial Education Instructor Matched Savings Coordinator Housing & Financial Counselor |
473-0211 | kiracrawford | Bookkeeping | Phone | Email@coopfed.org | |
| Patricia Burdick | Accounting Specialist | 473-0208 | patriciaburdick | Administration and Community Development | Phone | Email@coopfed.org | |
| Ron Ehrenreich | Treasurer/CEO | 473-0201 | ronehrenreich | ||||
| Gerry Russo | Operations Support | 473-0210 | gerryrusso | ||||
| Mike Kopacko | Information & Security Manager | 473-0204 | mikekopacko | ||||
| Christina Sauve | Assistant Treasurer | 473-0250 | christinasauve | ||||
| Meagan Weatherby | Program Sustainability and Outreach Coordinator | 473-0206 | meaganweatherby | ||||
| Rachel Greene | Executive Assistant | 473-0214 | rachelgreene | ||||
Still not sure who to talk to?
Call (315) 471-1116 to listen to our complete phone menu, or to reach an operator.
