Contact Us

Syracuse Cooperative Federal Credit Union

Eastside Office

723 Westcott Street
Syracuse, NY 13210
(315) 473-0270

Southwest Office

Southwest Community Center
401 South Avenue
Syracuse, NY 13204
(315) 473-0260

Northside Office

800 N Salina Street
Syracuse, NY 13208
Assisi Center, corner of N Salina and Catawba St
(315) 473-0280

Fax: (315) 476-0567

Phone Teller

24/7 access to your account information
(315) 671-CASH (2274)

Board of Directors
To reach the board, you can send an email to board@coopfed.org. All emails sent to this address are received and reviewed by all members of the credit union's Board of Directors.

Department Directory

Use area code 315 for all phone numbers.

Department Phone En Espanol
Member Service 473-0220 473-0290
Personal Loans and Counseling 473-0242 473-0291
Mortgages 473-0244 473-0291
Home Base Housing Counseling 476-5290 473-0291
Small Business Program 473-0249
Collections 473-0252
Financial Education and Community Development 476-1451

Staff Directory

Use area code 315 for all phone numbers.

Member Service Phone Email
@coopfed.org
Loan Nguyen Member Services Manager 473-0279 loannguyen
Maribel Gonzalez Member Service Lead II 473-0271 maribelgonzalez
Leyanis de la Peña Member Service Lead I 473-0274 leyanisdelapena
Karina Member Service Rep 473-0270
Amy Gallipeau Member Service Rep 473-0270 amygallipeau
Sharon Patchett Member Service Rep, Business Account Specialist 473-0240 sharonpatchett
Patricia Farfan-Caceres Branch Supervisor, Northside 473-0212 patriciafarfan
Sukema Cook Member Service Rep 473-0280 sukemacook
Lending and Credit Advising

Phone Email
@coopfed.org
Greg Knipe Loan Dept Manager 473-0230 gregknipe
Susan Hamilton Loan Officer 473-0231 susanhamilton
Patricia Farfan-Caceres Loan Officer
Collections
473-0212 patriciafarfan
Nate Dow Loan Processor 473-0275 natedow
Jim Hartman Collections
Foreclosure Prevention
473-0222 jimhartman
Financial Education & Counseling Phone Email
@coopfed.org
Thom Dellwo Financial Education Coordinator 473-0217 thomdellwo
Kira Crawford Financial Education Instructor 473-0211 kiracrawford
Bookkeeping

Phone Email
@coopfed.org
Patricia Burdick Accounting Specialist 473-0208 patriciaburdick
Chris Riley Reconciliations Specialist chrisriley
Administration and Community Development

Phone Email
@coopfed.org
Ron Ehrenreich Treasurer/CEO 473-0201 ronehrenreich
Sheila Rees Operations & Compliance Manager 473-0205 sheilarees
Gerry Russo Operations Assistant 473-0210 gerryrusso
Cathy Cunningham Mortgage Loan Clerk/MSR Back Office 473-0232 catherinecunningham
Mike Kopacko Information & Security Manager 473-0204 mikekopacko
Christina Sauve Community Development Coordinator 473-0250 christinasauve
Brigid McCarthy AmeriCorps*VISTA Leader 473-0215 brigidmccarthy
Dana Wibben Community Organizing VISTA 473-0214 danawibben
Ursula Rozum Community Impacts VISTA 473-0216 ursularozum
Meagan Weatherby Program Sustainability and Outreach Coordinator 473-0206 meaganweatherby
Abigail Maxian Grants & Deposits VISTA 473-0251 abigailmaxian

Still not sure who to talk to?
Call (315) 471-1116 to listen to our complete phone menu, or to reach an operator.

Cooperative Federal accounts are federally insured by NCUA Cooperative Federal is an Equal Housing Lender
Cooperative Federal is an equal housing lender
Cooperative Federal accounts are federally insured by NCUA