Syracuse Cooperative Federal Credit Union
Eastside Office
723 Westcott Street
Syracuse, NY 13210
(315) 473-0270
Southwest Office
Southwest Community Center
401 South Avenue
Syracuse, NY 13204
(315) 473-0260
Northside Office
800 N Salina Street
Syracuse, NY 13208
Assisi Center, corner of N Salina and Catawba St
(315) 473-0280
Fax: (315) 476-0567
Phone Teller
24/7 access to your account information
(315) 671-CASH (2274)
Board of Directors
To reach the board, you can send an email to board@coopfed.org. All emails sent to this address are received and reviewed by all members of the credit union's Board of Directors.
Department Directory
Use area code 315 for all phone numbers.
| Department | Phone | En Espanol |
| Member Service | 473-0220 | 473-0290 |
| Personal Loans and Counseling | 473-0242 | 473-0291 |
| Mortgages | 473-0244 | 473-0291 |
| Home Base Housing Counseling | 476-5290 | 473-0291 |
| Small Business Program | 473-0249 | |
| Collections | 473-0252 | |
| Financial Education and Community Development | 476-1451 |
Staff Directory
Use area code 315 for all phone numbers.
| Member Service | Phone | Email@coopfed.org | |||||
| Maribel Gonzalez | Member Service Lead | 473-0279 | maribelgonzalez | ||||
| Leyanis de la Peña | Member Service Lead | 473-0274 | leyanisdelapena | ||||
| Jon | Member Service Rep | 473-0270 | |||||
| Jessica | Member Service Rep | 473-0270 | |||||
| Sharon Patchett | Member Service Rep, Business Account Specialist | 473-0240 | sharonpatchett | ||||
| Karina | Member Service Rep, Southwest | 473-0260 | |||||
| Patricia Farfan-Caceres | Branch Supervisor, Northside | 473-0212 | patriciafarfan | ||||
| Sukema Cook | Member Service Rep | 473-0280 | sukemacook | Lending and Credit Advising | Phone | Email@coopfed.org | |
| Greg Knipe | Loan Dept Manager | 473-0230 | gregknipe | ||||
| Susan Hamilton | Loan Officer | 473-0231 | susanhamilton | ||||
| Patricia Farfan-Caceres | Loan Officer Collections |
473-0212 | patriciafarfan | ||||
| Nate Dow | Loan Processor | 473-0275 | natedow | ||||
| Jim Hartman | Collections Foreclosure Prevention |
473-0222 | jimhartman | Financial Education | Phone | Email@coopfed.org | |
| Thom Dellwo | Financial Education Coordinator | 473-0217 | thomdellwo | ||||
| Keierra Jackson | Financial Education VISTA | 473-0223 | keierrajackson | ||||
| Kira Crawford | Financial Education Instructor | 473-0211 | kiracrawford | Bookkeeping | Phone | Email@coopfed.org | |
| Carla McPherson | Bookkeeper | 473-0208 | carlamcpherson | Administration and Community Development | Phone | Email@coopfed.org | |
| Ron Ehrenreich | Treasurer | 473-0201 | ronehrenreich | ||||
| Sheila Rees | Operations & Compliance Manager | 473-0205 | sheilarees | ||||
| Gerry Russo | Operations Assistant | 473-0210 | gerryrusso | ||||
| Rebecca Madden-Sturges | Financial Service Innovation VISTA | 473-0229 | rebeccamaddensturges | ||||
| Brigid McCarthy | AmeriCorps*VISTA Leader | 473-0215 | brigidmccarthy | ||||
| Mike Kopacko | Information & Security Manager | 473-0204 | mikekopacko | ||||
| Christina Sauve | Community Development Coordinator | 473-0250 | christinasauve | ||||
| Dana Wibben | Community Organizing VISTA | 473-0214 | danawibben | ||||
| Ursula Rozum | Community Impacts VISTA | 473-0216 | ursularozum | ||||
| Meagan Weatherby | Program Sustainability and Outreach Coordinator | 473-0206 | meaganweatherby | ||||
| Abigail Maxian | Grants & Deposits VISTA | 473-0251 | abigailmaxian | ||||
| Greg Banecker | Marketing & Outreach VISTA | 473-0224 | gregbanecker | ||||
| Vanessa Marquez | Microbusiness Development VISTA | 473-0225 | vanessamarquez | ||||
Still not sure who to talk to?
Call (315) 471-1116 to listen to our complete phone menu, or to reach an operator.
