Attention Members: Our Office Hours have temporarily changed in response to COVID-19 concerns. Read more here.
Atención miembros: nuestras horas de oficina han cambiado temporalmente en respuesta a las preocupaciones de COVID-19. Lea más aquí.
Cooperative Federal offers more than accounts and loans. Our certified counselors can help you make action plans, solve problems and reach your goals.
You may benefit from counseling services if you
These services are available to anyone, whether or not you're already a member of our credit union.
Cooperative Federal is proud to offer free, professional, individualized financial counseling in partnership with the Syracuse Financial Empowerment Center. You can meet with a counselor at Coop Fed's South Avenue or Burt Street locations, or at several other sites around the city. This public service is open to anyone!
FEC counselors are certified to deliver advising on
For more information or to make an appointment, call (315) 474-1939 or visit the City of Syracuse FEC webpage.*
Through advice, counseling, and online education we can help you to
If you already own a home, we can work with you to
If you're already behind on mortgage payments and trying to avoid foreclosure, the best way to begin is to register for Home HeadQuarter's free workshop on Understanding & Preventing Foreclosure. To learn more about the workshop to to register, visit the Home HeadQuarters website.*
Coop Fed offers one-on-one housing counseling as a free service to our community.
For enrollment fees related to homebuyer education, learn about our online course.
For more information or to make an indvidual appointment, contact Home Base.
If you are interested in homebuyer education, learn about our online course.
*Cooperative Federal is not responsible for content on external websites.