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Locations and Hours

Cooperative Federal serves the Syracuse community through three offices, each with a surcharge-free ATM and a secure deposit box. Our members can also use over 100 fee-free Sharenet ATMs.

All of our offices are on Centro bus lines. Please visit www.centro.org for the most up-to-date schedules.* 

24/7 Access

Need instant service? No time to wait in line? Busy during our office hours? No problem! Cooperative Federal members can help themselves 24 hours a day, 7 days a week through Web Teller and Phone Teller. Read more about our self-service features and options.

Please note: We have temporarily changed our office hours in response to coronavirus disease 2019 (COVID-19), as shown below. Read more here.

Cell Center (Service by Phone)

Call (315) 473-0220
Monday 9:30 am to 6 pm
Tuesday 9:30 am to 6 pm
Wednesday 9:30 am to 6 pm
Thursday 9:30 am to 6 pm
Friday 9:30 am to 6 pm
Saturday Closed
Sunday Closed

Westcott Street Office

723 Westcott Street
Syracuse, NY 13210
Phone: (315) 473-0270
Monday
Closed
Tuesday
Closed
Wednesday
10am to 5pm
Thursday
Closed
Friday
10am to 5pm
Saturday
10am to 1pm
Sunday
Closed

ATM and Secure Deposit Box available 24 hours

South Avenue Office

401 South Avenue
Syracuse, NY 13204
Phone: (315) 473-0260
Monday
10am to 5pm
Tuesday
Closed
Wednesday
Closed
Thursday
10am to 5pm
Friday
Closed
Saturday
Closed
Sunday
Closed

Inside the Southwest Community Center*

Secure Deposit Box available 24 hours

ATM available during Office and Community Center hours

North Salina Street Office

800 North Salina Street
Syracuse, NY 13208
Phone: (315) 473-0280
Monday
10am to 5pm
Tuesday
Closed
Wednesday
Closed
Thursday
10am to 5pm
Friday
Closed
Saturday
Closed
Sunday
Closed

ATM and Secure Deposit Box available 24 hours

Burt Street Office

516 Burt Street
Syracuse, NY 13202
Phone: (315) 470-4357
Monday
Closed
Tuesday
Closed
Wednesday
10am to 5pm
Thursday
Closed
Friday
10am to 5pm
Saturday
Closed
Sunday
Closed

ATM available 24 hours

Co-op Drop Box

Inside the Syracuse Cooperative Market*

618 Kensington Road (map)
Syracuse, NY 13210
(315) 472-1385
 
Deposit Box ONLY
Monday 8am to 9pm
Tuesday 8am to 9pm
Wednesday 8am to 9pm
Thursday 8am to 9pm
Friday 8am to 9pm
Saturday 8am to 9pm
Sunday 8am to 9pm
Hours subject to change based on store schedule. 

ATMs

In addition to ATMs at our office locations, members of Cooperative Federal have access to over 100 (and counting!) Sharenet ATMs. Sharenet is a collaboration among local credit unions that provides fee-free ATMs to credit union members. Cooperation empowers members!

For a complete map and list of location, visit the Sharenet website.* 

Read this important notice about Balance Inquiries at an ATM 

Secure Deposit Boxes

Convenient drop-off; no lines! There are secure deposit boxes at our Westcott Street, South Avenue, and North Salina Street offices, and an additional box at the Syracuse Cooperative Market. Be sure to clearly label your deposit with your name, account number, and which account or loan the check is for. 

Update: Deposits may be delayed due to the COVID-19 national emergency. 

To safeguard the health of our staff and our community, Coop Fed is currently operating with reduced branch hours. Deposit Dropboxes will be checked in the morning and evening on the days when offices are opened. 

View the current schedule for each Dropbox

All deposits are subject to the Funds Availability Policy.

 

*Cooperative Federal is not responsible for content at outside websites.