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Service Upgrades Coming March 4!

Our new year's resolution is to make improvements for you. 

Cooperative Federal is getting ready to launch a major upgrade to our "core system" software, effective March 4, 2024. In addition to many behind-the-scenes improvements, CoopFed members will notice several big changes:

  • New platforms for online and mobile banking
  • Easier access to eStatements
  • Expanded options for paperless banking, including digital receipts and electronic notices
  • And more ... !

Closures and Service Alerts

  • Monday 2/19 through Sunday 3/3: Mobile App Downloads Affected.
    • Android and Apple mobile apps will work, but new downloads and (re)installs won’t be available.
  • Thursday 2/29: Deposits Affected.
    • Direct deposits received before 6PM Thursday will be processed Thursday evening.
    • ATM deposits made after 6 PM won’t show until Monday 3/4.
  • Friday 3/1 and Saturday 3/2: All Branches CLOSED.
    • ​​​​​​​Plan ahead!
  • Friday 3/1 through Sunday 3/3: Self-Service Unavailable.
    • ​​​​​​​​​​​​​​No access to online, mobile, or phone banking, and no access to Message Pay.
    • ACH Credits (like VISA returns and CashApp) won’t show until 3/4. Intermittent outages may affect VISA transactions.
  • Stay tuned for further alerts!

Member Guide

In with the new! Here is a guide to help you know what to expect when our service upgrades go live.

Questions?

If you have any questions, please email the Management Team. We'll be glad to speak with you!