We upgraded Web Teller on Monday, May 4, 2009.

You can use the new Web Teller service to check balances, make & schedule transfers, set up account alerts and more.

• your password will be re-set to the first five digits of the primary Social Security Number on the account (or EIN). To protect your account, the Credit Union requests that you change your password.
• The first time you log-in, you will be required to set up security questions. This will be a one-time event.

If you have questions, please call (315) 471-1116 and press 0 to speak with an operator.

IF YOU NEED TO CHECK ACCOUNT HISTORY BEFORE MAY 4, please sign on to the older version of Web Teller, using your previous log in information.

Web Teller is our free service you can use to securely manage your Credit Union account online, 24 hours a day, seven days a week.

Features

• See your account status and history
• Transfer funds between your “sub-accounts” (like savings and checking)
• Transfer funds to another member's account
• Make a loan payment from a checking or savings account
• Download information into spreadsheets or bookkeeping programs (see more information below)

Limit on Transfers from Savings or SuperShare Accounts

Federal regulations limit the number of “pre-authorized” transfers you may make from your savings account. That includes any transfer not done in person or by mail, such as transfers on Web Teller. You may make only six of these transfers per month for each savings account. Any transfers after the sixth one in a month WILL NOT be completed unless done by mail or in person.

Sign Up

If you have never used Web Teller, contact Member Service at (315) 473-0220 to sign up.

To authorize your Web Teller account to transfer funds to another member's account, we require special authorization. Return a signed Web Teller Transfer Authorization (PDF) form to the Credit Union.

Change Your Password

To protect your account, change your password the first time you log in.

Changing your password is easy. Log on to Web Teller and click the Password link. Use a secure password that you will remember. Avoid numbers or words that are easy for others to guess, like your birth date, phone number, names of family or pets. If you forget your password or are locked out of your account, contact Member Service at (315) 473-0220.